Serialised gear, kit-based orders, and availability you can commit to on the phone.
What goes wrong
The problems this industry runs into
Kits, not line items
Nobody rents one item. A package goes out as a kit, and a system that only understands line items forces the same order to be rebuilt by hand every time.
Availability that cannot be trusted
Overlapping bookings, sub-rentals and last-minute changes mean availability has to be time-based, or the answer given to a client is a guess.
Serial numbers matter
When a specific unit comes back damaged, tracing which job it was on and who signed for it has to be a lookup, not an investigation.
How IIG solves it
One platform, fitted to how you actually work
›AcuKit groups stock and non-stock items as kits with their own pricing behaviour, so a package is quoted and picked as one thing.
›Time-based availability shows what is free for the dates in question, across locations, including what is already committed.
›Serialised rental processing tracks individual units through the whole lifecycle, so a specific unit's history is a lookup.
›Inspections on check-in and check-out are recorded against the unit, which is what makes a damage conversation evidential rather than anecdotal.
